Refunds and returns

Before you approve your proof: full refund on request, no questions asked. Email us and we refund to your card.

Personalised items: every stocking is printed with your names, so we do not accept change-of-mind returns once your proof is approved (or the 48-hour approval window has passed).

Wrong, damaged or misprinted: send a photo within 48 hours of delivery. We will reprint it free or refund it in full, our choice. A name printed exactly as shown on an approved proof is not a misprint.

Lost in transit: if tracking shows no movement for 15 business days, tell us and we reprint or refund.

Non-personalised items (if we ever sell any): 7-day return if unused; you pay the return shipping.

Refunds go back to the card you paid with, through Stripe, and usually show within 5 to 10 business days. To ask for one, email hello@stockingdeadline.com with your order email and a photo if relevant.